2014-11-122014-11-122010CARVALHO JUNIOR, Luismar de. A biblioteca escolar no SESI: analise do uso da biblioteca do centro de atividades João Poppini Mascarenhas /Campinas. 2010. 58 f. Trabalho de Conclusão de Curso (Graduação) - Faculdade de Informação e Comunicação, Universidade Federal de Goiás, Goiânia, 2010.http://repositorio.bc.ufg.br/handle/ri/4385This research aims to analyze the use of the library school's activity center João Popinni Mascarenhas / Campinas, a unit of Social Service Indústria-SESI/Goiás, by high school students, youth and Middle adults -EJA/Education and employees. A Literature Review covers the following topics: the concept of school library, size of the school library, office and school library services, the SERVQUAL Model Evaluation Services. In terms of methodology, this research is classified as exploratory and quantitative and used as instrument for data collection, the questionnaire. While the sample was randomly selected and used. He had organized the data by percentages, graphs and tables. According to the data analyzed, the library received a positive evaluation on the part of respondents, however the effective use of library research as demonstrated by the reduced by the same respondents. Thus, this research highlights the need for the school library's Activity Center João Popinni Mascarenhas / Campinas, a unit of Social Service Industry -SESI/Goiás participate actively in educational planning and school that the library can count on the presence of a professional full-time librarian.porAcesso abertoBiblioteca escolarUso da biblioteca escolarSERVQUALSESI CampinasSchool librarySchool library useMonografia