2022-03-172022-03-172020-12-23SANTOS, Patrícia Tavares dos; MIRA, Vera Lúcia; AFONSO, Thaisa Cristina; TEIXEIRA, Cristiane Chagas; BEZERRA, Ana Lúcia Queiroz. Estratégias para a promoção da segurança do paciente em hospitais de urgência. Revista Eletrônica de Enfermagem, Goiânia, v. 22, 2020. Disponível em: https://www.revistas.ufg.br/fen/article/view/56354.1518-1944http://repositorio.bc.ufg.br/handle/ri/20409Study with the objective of describing the main problems related to the patient’s safety and the proposals implemented to overcome them in emergency hospital services. Method: It was developed by documental analysis of four managerial projects elaborated by leaders of hospital institutions in a Brazilian capital, as a product of a formative process of a Permanent Health Education program. Results: Problems were listed, such as failure to meet patient safety goals, insufficient physical, material and personnel resources, lack of bed management and risk, which resulted in overcrowding. Most of the proposals for overcoming were related to the work processes. Conclusion: The description of structural problems, process and results common to hospitals, as well as improvement actions can contribute to the construction of guidelines essential to patient safety.porAcesso AbertoSegurança do pacienteAvaliação em saúdeEducação continuadaGerenciamento da prática profissionalEmergênciasPatient safetyHealth evaluationEducationContinuingPractice managementEmergenciesArtigo10.5216/ree.v22.56354