The relation between deaf patients and the doctor
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Data
2009-02
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Resumo
Non-verbal communication is important when caring
for deaf patients, fostering excellence in health care. Aim:
an analysis of the legal and sociocultural aspects of the
relation between deaf patients and physicians. Methods:
Computerized databases for the period between 1996 and
2006 were used for collecting data; the keywords “patient”,
“deaf person”, “communication” and “health” were used. A
non-systematic search was made in scientific publications.
Results: These studies were grouped into two categories:
communication between deaf patients and physicians, who
has to deal with communication barriers when caring for deaf
patients, and the importance of non-verbal communication in
healthcare. Deaf persons, their language, and their relation
with physicians show the importance of sign language,
endorsed by the Federal Law 10.436/02. Conclusions: When
deaf patients and physicians meet, they need to overcome
communication barriers that may hinder the necessary bond
in healthcare and the care that is provided; this may also affect
the diagnosis and treatment. It is clear that public institutions
should create programs for training healthcare professionals
in the appropriate care of deaf patients.
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CHAVEIRO, N.; PORTO, C. C.; BARBOSA, M. A. The relation between deaf patients and the doctor. Revista Brasileira de Otorrinolaringologia, São Paulo, v. 75, n. 1, p. 147-150, Jan./Febr. 2009.