2014-11-182014-02-27MORAES, Luciana Calil Samora de. Irregularidades sanitárias nas drogarias de Goiânia e aplicação com avaliação de uma ação educativa. 2014. 104 f. Dissertação (Mestrado em Ensino na Saúde) - Universidade Federal de Goiás, Goiânia, 2014.http://repositorio.bc.ufg.br/tede/handle/tede/3632The Drugstores are places of great relevance because of services and products they make available to the community. The non-following of the sanitary laws and regulations which the drugstores are subject to can compromise the quality of services and products offered and harm the overall community health in which they are placed. It is responsibility of the Normative Institutions which oversight and regulate the sector to promote information and knowledge of the rules all the sector must abide to. The objective of this Study was to survey the drugstores in order to have a clear understanding of the main non-conformities and their causes. This way educational campaigns can be prepared to promote a better understanding and following of the legislation, and serve as a model for future actions of the Health Surveillance. The method of the Study consisted in analyzing 71 Intervention Cases related to Drugstores in the city of Goiania-GO that occurred between October of 2012 and October of 2013 analyzing the Before and After of these interventions. The Study was developed in three phases. 1º- check up of the level of obedience to the Sanitary Legislation by the Drugstores in Goiania. In order to raise information of the main irregularities, the demographics and social aspect, as well as the professional qualification of the Technician legally responsible for the Drugstore. 2º- promotion of Educational Workshops destined for the legally Responsible Technicians of the Drugstores participating in the study. 3º- overall evaluation of the Educational Initiative. The main non-conformities encountered were: lack of individual protection equipment(IPE´s) in 70,4% of the places and lack of Standard Operational Procedures(SOP) for discharge and use of IPE´s in 60,6%. Of the establishments that worked with prescription medicines of special control 37,3% were not sending the files to the ANVISA(National Oversight Sanitary Regulations Agency) accordingly. There were found erasures or lack of filling in 37,3% of the Drugstores surveyed in the study, and about 50% of the blanks on the forms, where filling was mandatory, were not properly filled , specially in regarding to antimicrobial medicine. The Educational Initiative was considered satisfactory when judging the reaction to the trainings and also the post training job performance. In regarding to learning, the right answers in the pre-test(before the training) were 271(61,18%) out of 450 questions, and in the post-test (after the training) were 368(81,78%) out of 450 questions evaluated. The study revealed the Drugstores in Goiania show many nonconformities in regarding to the sanitary legislation some of them of great sanitary risk to the community. The educational initiative in this study had a satisfactory reaction and there was a positive reaction to the application of what was learned. Also positive was the skills improvement of the technicians who participated in the Educational Initiative which shows the importance of such actions in order to promote knowledge on the nation´s Sanitary Regulations.application/pdfAcesso AbertoDrogariaLegislação sanitáriaAção educativaDrugstoresHealth legislationEducational initiativeCIENCIAS DA SAUDEDissertação