Aprendizagem organizacional em micro e pequenas empresas que adotam a terceirização como modelo de negócios

Abstract

The general objective of the research was to analyze the application of organizational learning, investigating the practices used by MSEs that adopt outsourcing as a business model with a food company in Rio Verde - Ir. To support the development of the research, the theoretical framework is based on theories and concepts of organizational learning, managerial learning, Theory of Firm Growth and Micro and Small Enterprises. The method used was a qualitative research with a descriptive approach, with the strategy of studying multiple cases. The techniques used for data collection were interview, direct observation and documentary research. The collected data were transcribed and organized with the aid of the Nvivo software. It was identified that the organizational learning of Micro and Small Companies occurs through the practices used, which are used to meet the requirements of the qualified food company. Practices are applied in the performance of tasks and monitored by the manager, who, through rules and procedures, culminate in the learning of employees and the organization. Propositions were formulated based on the theoretical foundation of the research. It is suggested for future studies to use a larger number of cases, a longitudinal study to monitor the implementation of the learning practices used and studies on spin-offs to explore the aspect of creating a new company or product, based on your business current.