Gradientes emocionais na comunicação cidadã: análise das transições simbólicas na prática social da intolerância religiosa

Abstract

The main objective of this research is to verify the elements present in the dialogical interactions carried out by Internet users in communication processes, which produced meanings involving religious intolerance. The phenomenon was studied in the media repercussions of the lawsuit filed by the National Association of Afromidia, which brought to the attention of the courts the existence of fourteen videos available on Youtube, containing scenes of the Universal Church of the Kingdom of God, that could observed as considered a prejudice disseminator, with aggressive contents towards the religions candomblé (Afro-Brazilian), and umbanda (Brazilian). We consider the exercise of the hate speech theory a danger to social coexistence. Also, we take into account the need to reveal the mechanisms that allowed the social practice of intolerance happened throughout human history, as rased by Theodor Adorno. Thus, we conducted an investigative-analytical line that enabled us to verify and demonstrate what actually happened in the dialogues, and in the use of words when Internet users observed or practiced the intolerance focused in this study. The conducting axis in this research was the following problem question: how did Internet mediated dialogues impact the user’s production of religious intolerance, in the perspective of Ciro Marcondes Filhos’s New Theory of Communications? This question was based on bibliographical, qualitative research, with critical reading, content analisis, and on the metáporo as procedure. In the end, we consider it is possible to treat communicational aspects by reference to emotional gradients. This perception only arose after the analysis of the data, at which the reason for the existence of gradual emotional variations was pointed out in the dialogical interactions that produced meanings in the relationship created among the communicating people. What we suggest, as a hypothesis to be deepened, is that emotional gradients are studied at a very basal level of human cognition, and that such assessments will serve to measure the coexistence, and improve the practice of communicational citizenship.