Aplicabilidade de dois instrumentos de avaliação de serviços em farmácia hospitalar
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Data
2008-06
Título da Revista
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Editor
Marize Campos Valadares
Resumo
The evaluation of a hospital pharmacy is difficult and complex because it involves changeable
structures and services in accord with the pharmacy and with characteristics related to the hospital. This study had
as an aim the applicability and the results of two evaluation instruments of hospital pharmacy services, they are:
the guide of the Spanish Society of Pharmacy Hospital (SEFH) and the guide proposed by the researchers. It was
applyed the two guides in twelve hospitals in Goiânia. In both of the instruments, the evaluation consisted in giving
points for the activities developed for the pharmacy services. The punctuations were divergent between the two
guides. The instrument of the SEFH revealed more sensible and safety, however it is very complex, demanding
sufficiently time for its application and analysis. The other instrument is simpler and fast, however it only supplies
superficial information on the services, not evaluate them deeply. The joined results demonstrate the necessity of
the creation of an official instrument that evaluates in quality and quantity of way the services that can give support
for the taking decisions of managers of these services aiming at improvements and adaptations. The application
and analysis of the two guides had allowed to identify and analyze to the main activities and the problems of the
pharmacy services of these hospitals.
Descrição
Palavras-chave
Avaliação, Instrumento de avaliação, Farmácia hospitalar, Evaluation, Evaluation instrument, Hospital pharmacy
Citação
MARTINS, Bárbara Posse Reis; VECHIATO, Camile; VIEIRA, Daniela Alves; BORGES, Daniela Mendes; PROVIN, Mércia Pandolfo. Aplicabilidade de dois instrumentos de avaliação de serviços em farmácia hospitalar. Revista Eletrônica de Farmácia, Goiânia, v. 5, n. 1, p. 83-94, jan./jun. 2007. Disponível em: <https://revistas.ufg.br/REF/article/view/4618/3940>.