Relação do paciente surdo com o médico
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Data
2009
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Resumo
Non-verbal communication is important when caring for deaf patients, fostering excellence in health care. Aim: an analysis of the legal and sociocultural aspects of the relation between deaf patients and physicians. Methods: Computerized databases for the period between 1996 and 2006 were used for collecting data; the keywords “patient”, “deaf person”, “communication” and “health” were used. A non-systematic search was made in scientific publications. Results: These studies were grouped into two categories: communication between deaf patients and physicians, who has to deal with communication barriers when caring for deaf patients, and the importance of non-verbal communication in healthcare. Deaf persons, their language, and their relation with physicians show the importance of sign language, endorsed by the Federal Law 10.436/02. Conclusions: When deaf patients and physicians meet, they need to overcome communication barriers that may hinder the necessary bond in healthcare and the care that is provided; this may also affect the diagnosis and treatment. It is clear that public institutions should create programs for training healthcare professionals in the appropriate care of deaf patients.
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Palavras-chave
Comunicação, Linguagem de sinais, Pessoas com insuficiência auditiva, Relações médico-paciente, Surdez, Communication, Sign language, Hearing-impaired persons, Relation between physician and patient, Deafness
Citação
CHAVEIRO, Neuma; PORTO, Celmo Celeno; BARBOSA, Maria Alves. Relação do paciente surdo com o médico. Revista Brasileira de Otorrinolaringologia, São Paulo, v. 75, n. 1, p. 147-150, 2009.