Algumas reflexões, sobre categorias de comportamentos verbais orais e seu emprego pela enfermagem
Carregando...
Data
1998-06
Título da Revista
ISSN da Revista
Título de Volume
Editor
Resumo
During our experiences in research and
teaching about communication, we verified that, concerning
verbal oral behavior categorization area, the literature
doesn’t has adequate clarity. It makes to be hard to use the
meanings quickly This paper approachs authors that had
published articles about code and categorization of verbal
oral behavior and teaching of techiniques of therapeutic
communication, proposing a sinthesys that is able to be used
in nursing care, teching and researchs. For this propose we
analyzed CLARK’s (1981), BEANLANDS & MACKAY (1981),
FORREST (1983), DuGAS (1988), ATKINSON & MURRAY
(1989), STEFANELLI (1993), BEIJAMIN (1994), and SILVA
(1996) writtings. We considered techinique of therapeutic
communication behaviors that favor the interpersonal
relationships such as: declarations/ opening questions;
minimum answers; techinique of reflex; perception of corporal
expressions; acceptance of feelings; presence recognition;
information; clarifying, survey of implied thoughts questions
releated to data; answers to inadequate behaviors. These
techiniques can be used in the categorization of verbal
comnunications. We increased them with 15 categories,
considered non therapeutics. We believe that this proposal
will facilitate decoding on part of readers, favoring reflections
in caring, teaching and research.
Descrição
Palavras-chave
Relações enfermeiro-paciente, Sistemas de comunicação no hospital, Comunicação, Enfermagem, Nurse-patient relations, Hospital communications, Communicatio, Nursing
Citação
BACHION, Maria Márcia; CARVALHO, Emília Campos de; BELISÁRIO, Vera Lúcia; CARDOSO, Alessandra Patrícia. Algumas reflexões, sobre categorias de comportamentos verbais orais e seu emprego pela enfermagem. Cogitare Enfermagem, Curitiba, v. 3, n. 1, p. 118-124, jan./jun. 1998.