Análise dos processos de gerenciamento de informação: estudo de caso da empresa Roch Design

Abstract

The bigger access the information lever for arrivals how the appear of the printing press and internet give to society for progress of new knowledges and new technologys, having for consequence then the society’s progress, that start to be call information’s society. This progress brought many changes, one that was the information’s valorization in all context, principal in enterprise ambient, around then to be use how change coin in the business world, with financier value and how factor begetting of competition advantage. That new enterprise context and also news exigencies of market and the strong competition happen of the globalization brought more that never the necessity of the use of the information’s administration in the enterprises for that power function with more efficiency and competition using the informations and knowledge for have decide and resolve problems. That search introduce how best choose for the information’s administration in the enterprises the model Ecology of Information’s Administration describe by Davenport (2001) and using the General Model of Process of Information’s administration by the same, more the information’s administration describe by Choo (1998) for analyse the process information’s administration use in eco-design enterprise, Roch Desing. The enterprise in question has her business return for design’s creation and feminine accessory’s making make with recycle material. Then, use for realize that informational analyse in Roch Design these component board in the model of process information’s administration by Davenport (2001): information’s obtainment; information’s distribution; and information’s use, more the cycle of information’s administration by Choo (1998) components: information’s necessity; information’s obtainment; information’s organization and store; information’s products and services; information’s distribution; and information’s use.