Avaliação da Melhoria da Qualidade na Estratégia Saúde da Família: Visão do Enfermeiro da Administração Regional de Saúde Oeste II Goiás
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Data
2010-04-30
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Universidade Federal de Goiás
Resumo
The Health Family Strategy (HFS) it is pointed as an institutional policy of health services and assistance model of reguindance, focused in the family. This study has as general objective analyze the context of the Health Family Strategy in thedistricts that compose the Regional Administration of Health of west II of Goiás State (RAH west II), based in aspects of Technical Recommendations of a Project of Ministry of Health about, Quality of the Family Health Improvement Strategy (AMQ). It is a descriptive research, exploratory of quantitative nature, accomplished with all working nurses from the health family team of the 13 districts that compose RAH west II of Goiás. The data collected was accomplished from May to June of 2009, assisted by self applicable questionnaire with affirmatives in form of Likert type scale. The data were codified, inserted in the database produced in the Epi Info Software (CDC) Atlanta, 3.5.1 version, simple descriptive analysis was accomplished and the results presented in tables. Participated in the research 32 nurses that represents 100% of the professionals that act in HFS, mostly young women, with less than five years of graduation and of team working. By the results it was demonstrated that the context of the family health units presents difficulties related to physical structure that doesn't favor the team work, but that its organization still stimulates professionals participation, especially in the health education activities, although, investment is needed in professionals qualification, to enlarge the work with customers. It was evidenced that the implantation of HFS in the researched districts increased customers access to health services and improvements in life quality and in population health. AMQ was considered an important self valuation instrument that shows service quality indicators in HFS, and should be adopted by the managers of all districts with HF teams for allowing a systems vision of Health Family Units (HFU) reality. Those results can subsidize the teachers and professionals that work in public health as to insert services evaluation in HFS. We also from this experience intend to consolidate proposal for service teaching integration with intention of motivating the assess culture, in that context with the purpose of strategies planning that can strengthen the population health service.
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Avaliação em serviço de saúde , Atenção Básica à Saúde , Estratégia Saúde da Família , Enfermagem , Health service valuation , Health Basic Attention , Health Family Strategy , Nursing , 1.Avaliação em serviço de saúde 2.Atenção básica à saúde 3.Estratégia saúde da família 4.Enfermagem 5.Administração Regional de saúde Oeste II - Goiás (Estado)
Citação
OLIVEIRA, Wágna Maria de Araújo. Evaluation of Quality Improvement in Family Health Strategy: a view of the nurses West Regional Health II Goiás. 2010. 112 f. Dissertação (Mestrado em Cuidado em Enfermagem) - Universidade Federal de Goiás, Goiânia, 2010.