Forças impulsoras e restritivas para o trabalho em equipe em unidades básicas de saúde da família

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2011-05-30

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Universidade Federal de Goiás

Resumo

Family Health has been reported on current public health policies, as a structuring strategy for achieving significant changes in the context of Public Health in Brazil, mainly by proposing major changes in the way of conducting health work. Therefore, attention is focused on family assistance, community and teamwork. So far it is necessary that professionals can have an opportunity to think about teamwork and how they can transform their individual practices into another one more engaged with collective way of acting and thinking. This study follows descriptive, exploratory and transversal methods, which main goal is to examine the propelling or constraining forces for teamwork at Basic Unities of Family Health in the city of Jaragua-GO, it is based on the Theory of Field of Kurt Lewin about factors that can activate or constrain group work. The mapping of these forces provides management conditions for a even better work with the everyday challenges of the teams, because they enable the categorization into three aspects: SELF which includes personal factors; the OTHER- that covers factors related to interpersonal relationships and the ENVIRONMENTAL - that comprises elements relating to the environment that are not relevant to persons. Data collection was conducted between February and May/2010 in ten Unities of Family Health of the city, located in the Regional Health of São Patricio, in the northern of Goiás, with the participation of 109 professionals who work at the Family Health Teams. For data collection the subjects responded an instrument that was submitted to the process of content analysis and was categorized according to the three dimensions previously defined The results highlight a set of propelling forces (52%) that are higher than the restrictive ones (48%), more evidence is given to the ENVIRONMENTAL, with 53% of respondents. These results embrace both the highest number of propelling forces (44%) and the restrictive ones (63%), which needed to be addressed in order to transform them into propelling The professionals point to the ENVIRONMENTAL as the main restrictor for the development of teamwork, specifically institutional constraints or delays on the responses to the needs of professionals, which reflects negatively to the performance of tasks. On the dimension of the OTHER the propelling forces accounted for 61% which shows how the group is united and cohesive, and may even hinder the process of change. The analysis of these data shows that the subjects think that there is a great potential that favors teamwork in the relations established between professionals. The dimension of SELF in general, brought together the smallest number of responses both characterized as impellers or restrictive, with the largest number of propelling forces (65%) shows that the group has a favorable image of itself, which can be transformed into motivation or into other factors that may stimulate better team performance. Mapping such forces has enabled a concrete and objective view of the limitations and the potential of the team studied, showing ways to orient changing processes. The diagnosis of the forces provided a comprehensive overview of the dynamics and issues involving the Family Health Teams from the municipality, and pointed out some trouble spots of the service that should be worked. It also provided an efficient tool for management to better handle the challenges encountered in the daily work in the Basic Family Healthcare, highlighting several indicators for the development of the teams.

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FREITAS, Ana Cristina Sussekind Rocha Vieira de. Forças impulsoras e restritivas para o trabalho em equipe em unidades básicas de saúde da família. 2011. 123 f. Dissertação (Mestrado em Enfermagem) - Universidade Federal de Goiás, Goiânia, 2011.