Avaliação da satisfação profissional de enfermeiros de um Hospital Universitário da Região Centro-Oeste do Brasil

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Universidade Federal de Goiás


Transversal, descriptive, exploratory study with a quantitative approach, performed in a university hospital in the Midwest region of Brazil, involving 91 nurses gazetted by the institution. We sought to evaluate job satisfaction of these and to describe the demographic profile and professional partner thereof and to identify factors that influence job satisfaction. Two instruments for data collection were used: being a questionnaire for sociodemographic data and other professionals and to assess job satisfaction, the S20 / 23. The collection occurred during the months of November and December 2013. The study nurses are in most cases, female (90.1%); mean age, 47 years; 60.4% were married or in a stable relationship; have an average of two children; have a family income of 10 minimum wages and more (71.4%); are experts (59.3%), teachers (30.8%) and doctors (4.4%). Just over half have other employment; working on average 60 hours a week. As for job satisfaction, there is a mixture of satisfaction and professional dissatisfaction among nurses in the research institution. We conclude that nurses are fully satisfied with the opportunities to perform activities that stand out and also about the objectives and goals to achieve. A partial job satisfaction related to the act of doing things they enjoy, as well as the possibilities of decision and autonomy. Though fully satisfied with relations with positions of power, nurses are partially satisfied with the possibilities of decision and autonomy. More than half of the professionals are dissatisfied with the work environment. The variables: time of graduation, family income and other employment relations do not appear to interfere with the satisfaction of nurses in this study. With this research, there were simple interventions measures that can enhance job satisfaction, aiming to better quality of care delivered to customers, reflecting the characteristics of the institution, which is part of the Unified Health System (SUS), and strengthening the Legitimizing humanization of service to the community, extended to individuals that do so.



ALVARENGA, Giane Cristina. Avaliação da satisfação profissional de enfermeiros de um Hospital Universitário da Região Centro-Oeste do Brasil. 2015. 76 f. Dissertação (Mestrado em Saúde Coletiva) - Universidade Federal de Goiás, Goiânia, 2015.