Avaliação da usabilidade da Biblioteca Digital de Teses e Dissertações da UFG

Abstract

The UFG Digital Library of Theses and Dissertations (UFG BDTD) was analyzed against the usability criteria defined in the literature. The research addresses the themes of usability, institutional repository, Open Access movement, on the perspectives of access, dissemination and retrieval of information, from the interface of the library in question. In the context of the movement of access and dissemination of academic production, the institutional repository was presented as a space for interaction and access to knowledge. The UFG BDTD was evaluated on the precepts of usability, through verification of efficiency, effectiveness and satisfaction, according to ISO 9241-11 (2021), associated with heuristics. Regarding the methodological aspects, the research is configured in a qualitative exploratory classification with a case study structure. The evaluation of the UFG BDTD was necessary to identify problems in the search interface, in order to suggest corrections that can improve the issue of usability and the database interface. As a result, information retrieval inconsistency problems were identified; of confusion in the use of graphics; and difference with the National BDTD standard. Furthermore, in terms of usability, the interface meets the needs of authors/scientists. However, some disagreements were found in the attributes: helping users to recognize, diagnose and recover from errors; consistency and standards; error prevention; compatibility between the system and the real world; minimalist and aesthetic design; help and documentation.