Sistema de gestão da qualidade em laboratório oficial de análises de alimentos da Agência Goiana de Defesa Agropecuária: inovação e internacionalização para governança estadual

Abstract

Agricultural Defense is responsible for ensuring the origin, conformity and safety of products of animal origin intended for human consumption. Food safety depends on compliance with ood manufacturing practices, inspection and correct application of technical norms and standards established in the country. Official laboratory analysis constitutes a relevant regulatory instrument, supporting inspection actions through product monitoring. The lack of management in testing laboratories generates uncertainty regarding the carrying out of activities and results in results with a lower degree of reliability and lack of traceability. To this end, its implementation transforms the analytical rite, assessing innovative management and internationalization of the laboratory ecosystem. In this sense, the objective of this study was to describe the process of implementing a Quality Management System in an official state laboratory for analyzing foods of animal origin, in accordance with the International Organization for Standardization (ISO) 17.025-2017. Initially, a situational diagnosis was carried out in the laboratory intended for this purpose, linked to the government of the state of Goiás named the Food Quality Control Laboratory (LABQUALI); In a second stage, the viability of the laboratory management system (QMS) in the current laboratory structure and the public administration's adherence to execution and restructuring were assessed. The third stage involved the implementation of the QMS and the fourth stage, the critical analysis of the consistency of previous actions for the effectiveness of the new laboratory management. All instruments for enabling the ISO 17.025-2017 standard were declared as necessary requirements and awareness was raised by the state Agricultural Defense Agency of Goias (AGRODEFESA) for the implementation and implementation of the standard. Documents, records were created and prepared, internal documents were issued. There was a broad flow of external documents, creation of manuals, writing of administrative, managerial and technical reports. For physical and financial execution, a schedule for acquisitions, human resources training, internal and external audits, proficiency tests, statistical process control and adaptation of all physical infrastructure and administrative, technical and scientific structure were prepared in relation to the requirements of the General Coordination of Accreditation (CGCRE) from the National Institute of Metrology, Quality and Technology (INMETRO). The results obtained attested that the QMS proposed to LABQUALI met the requirements determined by the reference standard and was in line with what was recommended regarding the precepts and intentions for governance of the state of Goiás. In addition to laboratory quality management, it was verified that the communication with the state structure through the insertion of computerization of the laboratory system into the agency's digital platform and innovative action, compared to the other states of the federation and the Federal District. Another important result refers to LABQUALI's adherence to the Goiás Public Compliance Program. It was concluded that the creation of a laboratory management system generated numerous benefits for AGRODEFESA and the state. The existence of responsibility, reliability and traceability actions for the accuracy of results in food analysis, contributing to the growth and qualification of the official inspection service in the state of Goiás, also corroborates risk monitoring. The QMS implementation model for LABQUALI could support other official laboratories seeking qualifications to master laboratory management for regional and national development