Estruturação de um sistema gerenciado de motivação para a Polícia Técnico-Científica de Goiás

Abstract

Context: Employee motivation is recognized as a central element for organizational performance. Motivated individuals show greater engagement, productivity, and commitment to institutional goals. Moreover, motivation is directly related to job satisfaction and employee well-being. However, it remains an underutilized tool by managers, especially in the public sector, where specific challenges hinder the effective implementation of motivational policies. Objective: This work aims to propose a motivational policy model for the Technical-Scientific Police of Goiás (PTCGO), called the Managed Motivation System. By using concepts of data analysis, motivational theories, and specific strategies, the goal is to identify, monitor, and continuously act on factors that impact employee motivation in the workplace. Structure: The research was primarily based on a literature review. Each article that composes this study follows different approaches: the first applies Walton's Quality of Work Life criteria, the Employee Net Promoter Score concept, binary logistic regression, and Orange Data Mining to categorize employees and identify the main motivational factors; the second is based on the Self-Determination Theory and Walton’s model to analyze the interconnection between these elements; the third article presents people management practices focused on work motivation; and the fourth highlights challenges and motivational strategies aimed at the public sector, such as the implementation of Establishing Operations. Results: After structuring the four articles, which were submitted to scientific journals, the proposal for the Managed Motivation System was developed for PTCGO, with the potential for application in other organizations. Final Considerations: The system has proven to be a comprehensive, simple, and feasible proposal. The model presented was built based on fictitious data for exemplification, requiring practical applications in different organizational contexts for validation. It is hoped that this study will contribute to creating a more motivating and productive work environment at PTCGO