O Tribunal de Justiça do Estado de Goiás na perspectiva dos seus trabalhadores: à luz da Teoria do Processo de Trabalho

Abstract

This study analyzed, in light of Labor Process Theory (LPT), the perceptions of employees at the Court of Justice of the State of Goiás (TJGO) as expressed in the 2023 Organizational Climate Survey, with the aim of identifying manifestations of managerial control, the separation between conception and execution, dequalification, alienation, and management ideology. This study is part of the Public Administration and Organizations research line of the Professional Master’s Program in Public Administration (PROFIAP/UFG), contributing by applying the critical framework of LPT to the Brazilian justice system, which has traditionally been analyzed from conventional managerial perspectives. Methodologically, a descriptive quantitative analysis of institutional data (3,045 respondents) was combined with a qualitative analysis of open-ended responses using Thematic Analysis. The results revealed that 72.25% of the responses were classified as “Alienation,” affecting all segments, with the highest intensity among permanent employees (48.55%) and outsourced workers (26.05%). The target-based system emerged as the primary control mechanism, producing “productive but sick” workers (R1277), while technological mediation (PROJUDI) deepened the fragmentation and intensification of work. The originality lies in the unprecedented application of the LPT to the state judiciary and in the quantitative-qualitative methodological triangulation. The relevance is evident in the potential societal and organizational impact, providing insights to understand workplace degradation in the public sector. As a practical contribution, the study will result in a technical report to the TJGO for the revision of climate survey instruments, training of managers, and implementation of effective occupational health policies, creating a real impact in the organizational sphere and potential for public policy. It is concluded that the reality at the TJGO reinforces Braverman’s (1974) categories, revealing that excessive demands are the operating norm of a system that subordinates workers’ health to statistical productivity.