Whatsapp na escola e a lei geral de proteção de dados pessoais (LGPD)
Carregando...
Data
Autores
Título da Revista
ISSN da Revista
Título de Volume
Editor
Universidade Federal de Goiás
Resumo
This study, which is part of the Training, Teacher Professionalization and Educational Work
line of research, sought to answer the following question: For what purposes is the WhatsApp
application used by teachers in state schools in Goiânia, and what are the implications of its use
in light of the General Data Protection Law (GDPL)? The general objective was to analyze the
purposes and implications of using WhatsApp in the school environment, considering Law No.
13.709/2018, known as the GDPL. The specific objectives were as it follows: to map the
regulation of mobile technology, applications, and the internet in Brazil; to characterize
WhatsApp as a technological and social tool; to identify situations in which WhatsApp is used
in schools and possible implications from the perspective of the GDPL; and to understand how
teachers perceive and engage with WhatsApp at school, as well as their knowledge of the
GDPL. This is a qualitative study whose methodological design involved the following steps:
documentary analysis of statistical and government data pertinent to the topic, such as bills
related to mobile technologies and data on the use of the internet and messaging apps like
WhatsApp; bibliographic research, which investigated, through national academic events and
repositories of public universities in the Midwest region, how teachers perceive the use of
WhatsApp in classrooms; and, finally, field research, conducted via an online questionnaire
distributed to basic education teachers in the city of Goiânia, state of Goiás, with the aim of
examining teaching practices with mobile technologies, data security, and the purposes of their
use. The theoretical analysis presents a vision of technology, especially mobile technology,
emphasizing people's mobility and the growing need to remain constantly connected due to the
widespread use of mobile apps. This trend has contributed to the emergence of what is known
as surveillance capitalism, in which human experience is treated as a by-product. The results of
the documentary research justify the need to regulate mobile applications used in Brazil, such
as WhatsApp, as the application has become a standard means of communication_ including
within schools _ yet lacks defined rules governing its use in educational environments.
Regulation could therefore establish limits and offer legal support. The bibliographic research,
in turn, revealed a small number of studies focusing on the application and the GDPL, despite
the widespread use of WhatsApp for communication, information exchanges, and similar
purposes in schools. These findings raise the question of how the WhatsApp application is used
in other regions of Brazil, since this research was limited to a specific group certain in the
Center-West region. Moreover, the field study conducted with teachers confirmed the trends
observed in the previous analyses, emphasizing the importance of investigating the uses and
purposes of WhatsApp in education—particularly in relation to data and information security.
Although this topic does not appear clearly in the documents analyzed, relevant issues are raised
that merit further discussion. In conclusion, the findings highlight the need for teachers and
school administrators to pay greater attention to the exposure of personal data in basic education
schools. In addition to working with underage students, these professionals assume
responsibilities when using an instant messaging application that lacks explicit internal or
external guidelines to ensure responsible and non-invasive use, as well as clarity regarding the
consequences of its use.
Descrição
Citação
QUEIROZ, E. C. P. Whatsapp na escola e a lei geral de proteção de dados pessoais (LGPD). 2025. 178 f. Dissertação (Mestrado em Educação) - Faculdade de
Educação, Universidade Federal de Goiás, Goiânia, 2025.