Indicadores de qualidade para farmácia clínica no ambiente hospitalar: uma revisão de literatura
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Data
2024-12-04
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Universidade Federal de Goiás
Resumo
Introduction: In Brazil, Resolution 585/2013 and Law 13.021/2014 established clinical pharmacy services as essential in the healthcare environment. In this context, it is crucial to adopt mechanisms such as quality indicators, which assess the pharmacist's performance and the overall environment, promoting improvements. This study analyzed the literature published since the implementation of this legislation, focusing on quality indicators applied to clinical pharmacy services in different institutions and regional and economic contexts. Methodology: A total of 28 studies related to the topic were collected, of which 8 met the inclusion criteria for specifically addressing quality indicators in clinical pharmacy services. The analysis categorized the identified indicators into the topics “structure”, “process” and “outcomes”. Results and discussion: From the selected studies, approximately 140 total indicators were identified, amounting to around 60 general indicators distributed across the mentioned topics. Developed countries already have standardized packages of indicators to evaluate healthcare institutions, highlighting their importance in improving quality. However, in Brazil, challenges such as the lack of standardization, practical implementation difficulties, and limited scientific production on the subject hinder their adoption. Conclusion: Although quality indicators are widely used in other countries to monitor healthcare services, Brazil faces significant barriers to incorporating them into clinical pharmacy services. The lack of standardization and the scarcity of specific studies emphasize the need for academic and institutional efforts. Adopting these indicators is essential to establish clinical pharmacy as a strategic service within the Brazilian healthcare system.
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Farmácia clínica, Indicadores de qualidade, Qualidade dos cuidados de saúde, Indicadores de serviço, Serviços farmacêuticos, Clinical pharmacy, Quality indicators, Quality of healthcare, Service indicators, Pharmaceutical services
Citação
BARBOSA, Dirce Natalia Oliveira; LIMA, Isadora Soares. Indicadores de qualidade para farmácia clínica no ambiente hospitalar: uma revisão de literatura. 2024. 38 f. Trabalho de Conclusão de Curso (Bacharelado em Farmácia) – Faculdade de Farmácia, Universidade Federal de Goiás, Goiânia, 2024.