Qualidade de Vida no Trabalho (QVT) e comprometimento organizacional no serviço público: um estudo na Secretaria de Estado da Administração de Goiás (SEAD-GO)
Nenhuma Miniatura disponível
Data
2021-09-30
Autores
Título da Revista
ISSN da Revista
Título de Volume
Editor
Universidade Federal de Goiás
Resumo
The present study addresses the themes of Organizational Commitment and Quality of
Working Life (QWL) and aims to identify ways to encourage Technical Servers in Public
Management of State Secretariat for Administration of Goiás (SEAD-GO) through the use of
QWL. Thus, a bibliographical research was carried out on the Tridimensional Model of
Commitment, by Meyer and Allen, and on QWL, based on the theoretical perspectives of
Limongi-França and Walton's practice, as well as a study on Brazilian Public Administration
under the legal scope, and related to SEAD-GO, through laws and official documents. The
research has an applied nature, with an exploratory and descriptive perspective. The
questionnaire was used as a data collection instrument, consisting of 28 Likert items, 12 to
measure the profile of commitment, adapted from Meyer, Allen and Smith, and 16 to measure
the perception about the attendance of aspects of QWL, adapted from Walton. The
questionnaire was sent to 367 public management technicians located at SEAD-GO, reaching
a total of 54 responses. It was found that the components that form the commitment profile
have the means close to the central value of the scale (3.0), in this order: affective (3.38),
normative (3.08), and instrumental (2.9). In relation to the employees' perception of the
investigated QWL aspects, six aspects were observed (safe and healthy physical environment,
from the working conditions category; autonomy, from the use and capacity development
category; relationship, from the social integration in the organization category; labor rights,
from constitutionalism category; balanced role at work, from work and total living space
category; company image, from social relevance of work in life category), and failure to meet
two aspects (justice in compensation, from the fair and adequate compensation category; and
personal growth, from the growth opportunity and security category). The intervention
proposal, Inclusion, in the Goiás legal system, of advantages to technical employees in public
management of SEAD-GO who qualify, was elaborated based on the research results, and
suggests acting on the personal growth aspect, of the growth opportunity and security
category of Walton's model, which was considered as not met by SEAD-GO, as the employees
perceive that SEAD-GO encourages qualification, but, at the same time, does not offer
advantages to employees who qualify.
Descrição
Citação
MORGENSZTERN, P. Qualidade de Vida no Trabalho (QVT) e comprometimento organizacional no serviço público: um estudo na Secretaria de Estado da Administração de Goiás (SEAD-GO). 2021. 92 f. Dissertação (Mestrado em Administração Pública em Rede Nacional) - Universidade Federal de Goiás, Aparecida de Goiânia, 2021.