Framework para transferência de unidades hospitalares: gerenciamento de projetos em um hospital universitário
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Data
2021-08-12
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Universidade Federal de Goiás
Resumo
This research aims to develop and apply a framework with the use of project
management management in an issue related to organizational change / change
within a health institution. In addition to identifying relevant authors, articles
and journals on the topic studied in the literature. For this, bibliometric analysis
is used to collect these data and the use of action research for the development
and application of the method. The chosen institution was a university hospital
in the process of transferring hospital units to a new hospital structure, a
problem to be resolved is how to carry out a transfer without stopping the
operation and guaranteeing the safe transfer of equipment and patients, in
addition to committed employees. To carry out the transfer, it was necessary
to carry out the planning, management, coordination and control of activities,
in addition to the knowledge management of the parties involved. Given this
scenario, the research question is the creation of a framework and its application
in a hospital environment through project management options, which are
traditional and agile, to observe the intervention of approaches in the results
obtained in their intervention. It can be noted that in carrying out the planning,
the use of agile approaches was essential, as it is unprecedented for all
completed parts, the transfer of hospital units, establishing a scenario of
uncertainties and instabilities, with constant need for scope changes during
planning. In order to associate two distinct approaches to project management,
a traditional approach starts from the final product of the planning, that is, no
execution process, based on planning, but due to a worldwide pandemic caused
by the new coronavirus there were several changes in the execution of the plan,
however the planning helped in risk management and strengthening of
communication with those affected and especially in contracting the outsourced
company to carry out the transfer.
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Citação
ALCANTARA, A. F. Framework para transferência de unidades hospitalares: gerenciamento de projetos em um hospital universitário. 2021. 72 f. Dissertação (Mestrado em Engenharia de Produção) - Universidade Federal de Goiás, Aparecida de Goiânia, 2021.