Abordagem sustentável de consultoria integrada para aumento de produtividade em micro-pequenas empresas
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2021-05-10
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Universidade Federal de Goiás
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In an increasingly competitive scenario, companies that embrace sustainable practices have greater competitive advantages and contribute to society through sustainable development. Small and medium enterprises (SMEs) are an interesting object of study due to their peculiar behavior and the need for external assistance to implement practices of this nature. There is a vast international literature on the application of sustainable practices, but in a reduced universe when the focus is on SMEs, and especially when it comes to environmental consultancy and productivity for SMEs. Thus, the general objective of this research is to provide a sustainable integrated consulting approach to increase productivity in SMEs. Therefore, a bibliometric study was carried out to identify the main practices discussed in the literature, as well as barriers and drivers for their adoption. With the identification of these practices, an internal mapping of the SENAI Institute of Technology in Automation was carried out to diagnose the current situation and possibilities for implementing the practices used by the institution. Flowcharts were drawn, as well as an AS IS and TO BE proposal and a standardization of processes was defined for certain consulting services, detailed in three levels of implementation. Indirect gains were also highlighted. Finally, the tools were selected and defined to demonstrate their applicability in consulting methods. Among the solutions developed, the Sustainable Value Stream Map (SUS-VSM) and the General Environmental Effectiveness of Equipment (OEEE) stand out for immediate applications and the use of global indicators such as the Eco-indicator for future applications. Thus, this work has as its main contribution the demonstration of a sustainable and integrated approach to consulting for MSEs in Brazil, based on a case study.
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VALLE, É. F. V. Abordagem sustentável de consultoria integrada para aumento de produtividade em micro-pequenas empresas. 2021. 84 f. Dissertação (Mestrado em Engenharia de Produção) - Universidade Federal de Goiás, Aparecida de Goiânia, 2021.