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Item Framework para transferência de unidades hospitalares: gerenciamento de projetos em um hospital universitário(Universidade Federal de Goiás, 2021-08-12) Alcantara, Amanda Falcão; Almeida, Tiago dos Santos; http://lattes.cnpq.br/4511815005060176; Fonseca, Marcelo Nunes; http://lattes.cnpq.br/9285142449945121; Fonseca, Marcelo Nunes; Almeida, Tiago dos Santos; Severino, Maico Roris; Santos, Luciano CostaThis research aims to develop and apply a framework with the use of project management management in an issue related to organizational change / change within a health institution. In addition to identifying relevant authors, articles and journals on the topic studied in the literature. For this, bibliometric analysis is used to collect these data and the use of action research for the development and application of the method. The chosen institution was a university hospital in the process of transferring hospital units to a new hospital structure, a problem to be resolved is how to carry out a transfer without stopping the operation and guaranteeing the safe transfer of equipment and patients, in addition to committed employees. To carry out the transfer, it was necessary to carry out the planning, management, coordination and control of activities, in addition to the knowledge management of the parties involved. Given this scenario, the research question is the creation of a framework and its application in a hospital environment through project management options, which are traditional and agile, to observe the intervention of approaches in the results obtained in their intervention. It can be noted that in carrying out the planning, the use of agile approaches was essential, as it is unprecedented for all completed parts, the transfer of hospital units, establishing a scenario of uncertainties and instabilities, with constant need for scope changes during planning. In order to associate two distinct approaches to project management, a traditional approach starts from the final product of the planning, that is, no execution process, based on planning, but due to a worldwide pandemic caused by the new coronavirus there were several changes in the execution of the plan, however the planning helped in risk management and strengthening of communication with those affected and especially in contracting the outsourced company to carry out the transfer.Item Mercado de rochas ornamentais no âmbito do arranjo produtivo de base mineral(Universidade Federal de Goiás, 2021-02-09) Alves, Márcio Henrique; Bevilacqua, Solon; http://lattes.cnpq.br/4706313748524604; Nogueira Neto, José de Araújo; http://lattes.cnpq.br/0273671687486902; Nogueira Neto, José de Araújo; Bevilacqua, Solon; Mattos, Irani Clezar; Nogueira, Ricardo Emilio Ferreira QuevedoThe present study, in the format of a collection of articles, has as an objective to present a research based in the production arrangement of the mineral sector. Research was conducted about the ornamental rock market in the state of Goiás, Brazil, sugesting improvements through data analysis, pointing weaknesses and strenghts in the Goiás ornamental rock sector. The research also compreends the moment experienced by the sector during the period of the first semester of the year 2020, moment in wich the world was surprised by the Covid-19 pandemic. Another analysis presented, based on existing data, are the results of petrography and technological characterization of an ultramilonite, known as “Green Galaxy”, used as dimension stone, and found in the city of Marco, in the Ceará state, Brazil. The productive arrangement of the mineral sector has multiple permanent challenges and bottlenecks in its evolution, and the research shows characteristics and contributions to the study and applications of a sector that lack a wider and more effective scientific approach.Item Modelagem preditiva de avaliação de indicadores sociais que impactam a criminalidade - uma análise big data com ênfase na segurança pública(Universidade Federal de Goiás, 2018-06-07) Amaral, Caio Almeida do; Machado Júnior, Eliseu Vieira; http://lattes.cnpq.br/8124167890774604; Machado Júnior, Eliseu Vieira; Souza, Eliane Moreira Sá de; Longaray, André AdradeThis study aims to identify determinants of crime, analyzing social indicators that indicate the movement and the tendency of violence and proposing eficiente actions of the State in a particularly critical area of our society, Public Security. To do this, he proposed to solve the following research problem: "How to construct a model of evaluation of social indicators, using a technique of Big Data, using Public Safety as an anchor, associated to the themes Education; Work and Income; Social Inequality and Urbanization, Development and Infrastructure, in order to identify the driving causes of crime?". The choice of this theme is justified insofar as the result of this study may be able to provide an orientation that identifies spatial and temporal patterns of certain types of crime in order to anticipate the occurrence of events. To do so, the following steps were followed: identification of the main indicators related to Public Safety and, based on Education, Work and Income; Social inequality; and Urbanization, Development and Infrastructure; selection of statistical methods for the study (Principal Component Analysis - PCA and Hierarchical Cluster Analysis - HCA); data collection of the 246 municipalities of the State of Goiás; a statistical analysis of the indicators identified; and the proposal of a Predictive Modeling of Social Indicators, containing a Agenda Setting, separating the social areas in which public programs must be elaborated, identified from the correlations of the indicators. The results indicated that through statistical tools it is possible to propose a model for identifying social indicators that influence the increment of crime, since crime tends to be generated by multiple factors, and its combat should require a proactive position of diagnosis of the variables social movements.Item Um modelo de avaliação da oolítica nacional de humanização sob o prisma da eficiência: proposta a partir de estudo de caso no Hospital e Maternidade Dona Íris em Goiânia/GO(Universidade Federal de Goiás, 2018-05-18) Amorim, Mirian Castro Portilho Dias; Carvalho, Cláudia Regina Rosal; http://lattes.cnpq.br/4883069832734425; Carvalho, Cláudia Regina Rosal; Cruz, Alethéia Ferreira da; Teixeira, Fábio AndréThe present research focused on answering the following problem question: what are the limitations found in the PNH evaluation model proposed by Santos-Filho (2014) as a starting point for local efficiency and specificities? Thus, the overall objective of the study was to elaborate for the Hospital and Maternity Dona Iris an evaluation model for the HNP, focusing on humanization in the context of the Stork Network, adding participatory elements and starting with the strategic axes of monitoring and evaluation proposed by Santos-Filho (2014), the principle of efficiency and local specificities. The methodology used can be classified as applied, descriptive, with a qualitative approach and with regard to procedures such as case study. Crossing the methodological path of pluralistic perspective, interviews were conducted with 40 pregnant women, 13 health professionals and 2 managers. The main results identified in the diagnosis were: the maternity does not carry out local assessments with a view to measuring the humanization in the context of the Stork Network; the demand for vacancies and services extrapolates the delivery capacity of maternity services, impacting on the quality of care and the humanization both for patients and for health professionals; the waiting time for care is the main negative aspect posed by pregnant women and good care is the main positive aspect mentioned; transparency, one of the values that make up the organizational identity of motherhood, has not been applied to content, since production and financial reports are outdated in electronic websites; and health professionals do not realize that humanization in HMDI applies to them. Based on the diagnosis, a proposal for an evaluation model for HNP was prepared in the context of the Stork Network containing a list of indicators, variables and keywords for each evaluation axis; a technical sheet for describing indicators; a script for interview with users and health professionals; and a list of criteria to be analyzed in the direct observation of the health professionals' performance. The study is limited because it is a case study in which its findings, in principle, can’t be generalized, requiring new studies in other maternities to assertively verify the possibility of replication of the model throughout the network. maternal and child health in the city of Goiânia.Item Alinhamento de estratégias de pós-graduação ao plano nacional de pós-graduação (PNPG) e ao plano nacional de educação (PNE): ações na Universidade Federal de Goiás(Universidade Federal de Goiás, 2016-09-30) Arantes, Lara Izabella Tosta; Sousa, Eliane Moreira Sá de; http://lattes.cnpq.br/4454182958023791; Carvalho, Claudia Regina Rosal; http://lattes.cnpq.br/4883069832734425; Carvalho, Claudia Regina Rosal; http://lattes.cnpq.br/4883069832734425; Souza, Eliane Moreira Sá de; http://lattes.cnpq.br/4454182958023791; Cruz, Alethéia Ferreira da; Costa Filho, Bento Alves daAnalyzes the situation of the graduate at the Federal University of Goiás, especially if the offer of programs and actions are in accordance with the guidelines and wider and strategic goals contained in PGNP (National Plan for Graduate Studies) and PNE ( National Education plan) in an attempt to get a holistic view of the university, pointing out all the directly influenced sectoral actions or indirectly by institutional graduate policy. The objective of this study is to analyze the alignment between the guidelines contained in the National Education Plan, National Plan for Graduate Studies and Institutional Development Plan at the Federal University of Goiás, observe the improvement points, making a judgment of what is being done today university, proposing a plan of action that will act contributing to the planning of graduate actions developed at UFG and thus contributing to the institutional advancement, consolidated the importance of improving graduate to the expansion and concept university.The methodology also was based on data extracted from analysis of Sucupira platform Capes. The results concluded in the action plan, through a diagnosis of the UFG performs successfully and stock missing or have points of improvements aimed at further harmonization of the expectations of the academic community, the guiding rules of MEC, CAPES and society with regard to educational and technological developmentItem Inovação em Goiás: proposta de um modelo de avaliação dos impactos do Programa Inova Goiás (2015-2018)(Universidade Federal de Goiás, 2019-04-30) Araújo, Saullus Eduardo Silva; Carvalho, Claudia Regina Rosal; http://lattes.cnpq.br/4883069832734425; Carvalho, Cláudia Regina Rosal; Machado Júnior, Eliseu Vieira; Costa Filho, Bento Alves daPublic innovation policies are essential to support the National Innovation System. Because of an area of the economy in which there are social returns and externalities greater than private costs, there is a strong presence of the State in the promotion of innovative activities. In this sense, public policies have the role of giving adequate incentives to economic agents and promoting activities that have social relevance. It will be these incentives that will or will not point the direction of more innovation and signal the desire of society at a given moment (in terms of which innovation it considers important). The state of Goiás launched in 2015 the Inova Goiás program, which aims to make the state more competitive through innovation and technology. The research question that guided this dissertation is: what are the impacts of the public innovation policy Inova Goiás on the main economic indicators pre-established by the program? This research, therefore, has as general objective the proposal of an evaluation model of the policy Inova Goiás, in order to know the impacts of the results achieved for the goals outlined in its formulation. A bibliographical and theoretical review of the themes of innovation, national innovation system, management of public innovation policies and evaluation of public policies was carried out. The evaluation model was based on the theory presented to define the criteria, goals, indicators and data source used to diagnose Inova Goiás. The main result refers to the fact that the actions planned for the Inova Goiás program were not executed (36.92% of the initial forecast), which had a negative impact on the results achieved by the program. This research had as proposal of intervention the proposition of mechanisms of control, establishment of missions and a plan of execution of the resources for the resumption of the program Inova Goiás.Item Aplicação do conceito Internet das Coisas (IoT) e plataformas open source para monitoramento de painéis elétricos de baixa tensão(Universidade Federal de Goiás, 2023-03-14) Artur, Matheus Damaceno; Rabelo, Diogo de Souza; http://lattes.cnpq.br/2038840725490529; Belchior, Fernando Nunes; http://lattes.cnpq.br/5823317463324641; Belchior, Fernando Nunes; Guimarães, Marco Paulo; Francisco, Roberto da Piedade; Rabelo, Diogo de SouzaIn an increasingly dynamic, complex and competitive market, proper maintenance strategy and maintenance actions are essential for companies to keep their processes and equipment operating safely and reliably, to meet quality requirements and lower overall costs. In this scenario, the implementation of machine condition monitoring solutions plays an important role, and this process is currently considered one of the main levers in global performance research. Inserted in this context, the present work aims to develop a low-cost prototype with the application of an ESP32 microcontroller, open-source software platforms and the concept of IoT (Internet of Things) to cover the functionality of data collection and monitoring of electrical quantities and environmental aspects of an electrical panel in continuous time. Additionally, the use of the Big Data concept for data processing is foreseen, and the construction of a model that generates alerts and provides subsidies for health prognosis, implementation of maintenance/performance indicators and failure prediction. This solution is expected to help companies implement a Condition Based Maintenance (CBM) strategy, make more assertive decisions in maintenance actions, reduce costs in corrective interventions and point out ways for asset management to be more efficient. At first, a prototype was developed with a total cost of US$ 155.99, tests and calibration of the sensors were carried out in the laboratory. Finally, the solution in an industrial environment was applied, in which the following variables were monitored: ambient temperature, relative air humidity, dew point and barometric pressure inside the panel, opening/closing status of the doors of the Motor Control Center (MCC), temperature and operating status of a circuit breaker and contactor, in addition to electrical currents and voltages of 2 motors of the primary wheat milling cylinder bank. The merit of the work can be attributed to the possibility of applying Industry 4.0 concepts to solve real problems and the high potential for scalability.Item Saúde mental em tempos de pandemia: um programa de comunicação interna de atenção à saúde do servidor da Universidade Federal de Goiás(Universidade Federal de Goiás, 2021-10-08) Barreto, Beatriz Carvalho; Bevilacqua, Solon; http://lattes.cnpq.br/4706313748524604; Bevilacqua, Solon; Amaral, Tatiana Gondim do; Martins, Elvis SilveiraIn conjunction with emergency public health actions to control a pandemic of the new coronavirus that emerged in China in 2019 and spread rapidly around the world in early 2020, there are several emergency efforts to reduce the negative impact on workers' mental health. In the context of education, the pandemic imposed social isolation as a preventive measure, as educational environments have a high flow of people. This scenario also changes the routine of employees at the Federal University of Goiás, a public higher education institution. In this sense, the objective of this study is to understand if there is an impact relationship between the Covid-19 pandemic and the mental health of the servers and how can communication contribute to reducing the impact of the pandemic on the mental health of the UFG servers? First, it is intended to characterize the psychological suffering of the servers. The methodology used analyzes secondary data from an institutional survey carried out by the UFG, through the case study, which consists of using techniques for surveying and analyzing information from multiple sources in order to deepen the issues of a single group. A descriptive analysis of the data, frequency distribution and correspondence analysis was performed for the variables with the response categories. Data analyzes were performed using the Sphinx® system. With this, it is intended to propose measures to reduce the negative impact of the pandemic on the mental health of the professional academic community, through the proposition of an internal communication program for the health care of the UFG civil servants. Based on this study, it is examined that there is an impact relationship between the Covid-19 pandemic and the mental health of university employees, in addition to the work regime, as it included most UFG employees in Remote work has also been configured as a catalyst for mental disorders such as anxiety, depression and others. It must also be considered that some groups of servants felt the effects of these measures at a higher level, such as the elderly, professionals who have children, especially those belonging to the female gender and outsourced workers.Item Design Sprint como ferramenta de apoio ao empreendedorismo e à inovação(Universidade Federal de Goiás, 2021-06-04) Barros Neto, Wagner de; Soares, Júlio Cesar Valandro; http://lattes.cnpq.br/9557844115914458; Bevilacqua, Sólon; Francisco, Roberto da Piedade; Soares, Júlio Cesar ValandroStudies on the business death rate reveal some factors that most cause companies to fail: not delivering the right product to the market and taking too long to develop it. Several methodologies have emerged to support innovation processes and agile development of products, seeking to support teams to test, develop and launch their ideas with greater chances of success. Among them, there is the Design Sprint, a method created within Google, which this dissertation aimed to analyze the effectiveness as a tool to support innovation and entrepreneurship. For that, two action researches were carried out, applying the method in two startups and evaluating the process and its result. Then, a survey was carried out with organizations from 21 countries that adopted the Design Sprint in the creation or improvement of products, services, strategies and processes, evaluating the impacts perceived in terms of time and money savings, as well as impacts on the team, innovation, product and financial. The survey results showed that the method was beneficial for different types of organizations to have more aligned teams, better products, more agile innovation processes and reduced commercial and operational costs. The survey revealed that organizations that applied Design Sprint achieved an average time savings of 2.1 months, with a return of investment on time of more than 10.5 times. The method demonstrated the ability to support companies in different contexts and objectives, and should in fact be analyzed as a possible tool to support innovation processes and development of solutions.Item Benefícios e desafios da auditoria baseada em riscos: proposta de implantação no Instituto Federal Goiano(Universidade Federal de Goiás, 2016-09-10) Brito, Guilherme Caetano; Pimenta, Daiana Paula; http://lattes.cnpq.br/9039708494014835; Pimenta, Daiana Paula; http://lattes.cnpq.br/9039708494014835; Carvalho, Claudia Regina Rosal; Campos, Flávia RezendeThe brazilian public administration has undergone several renovations in order to modernize the management. The latest reform, called Management Reform, innovated there instituit elements focused on the search for efficiency, results based management and the descentralization of activities. As a consequence, the internal control stopped focusing on the formalismo of the acts and directed its activities, in a decentralized manner trough internal audit units, for evaluation the achievement of objectives and risk management of public organizations. The audits from the perspectiva of risks is still a new topic in the public sector and was regulated only in 2015. Under the Ministry of Education there are federal institutions of higher education (FIHE) that adopt the risk-based audit (RBA) methodology for some years, however, there are no studies on the impacts of adoption of the methodology, or even on the best way to develop the implementation process. The objective of this study is to identify the benefits and challenges in the implementation of RBA in FIHE and propose an action plan for implementation RBA at the Instituto Federal Goiano (IF Goiano). Data were obtained through a questionnaire applied to internal auditors of FIHE and statiscally treated using fator analysis technque to extract factors taht represent groups of benefits and challenges in the implementation of RBA. They were extracted two factors that represent benefits and three factors that represent challenges in the implementation of RBA, especially the challenge of existence of inadequate risk management structure in the organization. Finally, it proposed na action plan for implementation of ABR in IF Goiano, containing actions to overcome the challenges previously identified.Item Desenvolvimento de um framework para o alcance da mentalidade de riscos como requisito da ABNT NBR ISO 9001:2015(Universidade Federal de Goiás, 2024-01-24) Cabral, Gabriella Silva; Fonseca, Marcelo Nunes; http://lattes.cnpq.br/9285142449945121; Fonseca, Marcelo Nunes; Dantas, Maria José Pereira; Rabelo, Diogo de SouzaThe increasing pursuit of ISO 9001:2015 certification by organizations, through the implementation of a Quality Management System (QMS), reflects the aim of securing a competitive advantage in the market by maintaining high standards of quality in processes and projects. However, obtaining certification requires organizations to embrace risk-based thinking, which is linked to their cultural aspects. Risk-based thinking during project and operational execution should naturally and intrinsically be part of organizational routines. Nevertheless, there are challenges to this implementation, such as a lack of knowledge about risk management and the difficulty in making the routine of risk-based thinking tangible or evident for certification audits. Therefore, this study aims to present the development and application of a risk management framework to introduce risk-based thinking in organizations, following an agile and assertive approach. The action research method was implemented, following a flowchart that encompasses planning, data collection, analysis, implementation of actions, and evaluation of results. The framework was developed based on an understanding of regulatory requirements and best practices in risk management and governance. It was applied in two real projects: "Project ABC" involving the importation and launch of a medical device, and "Project CQ Software", dedicated to the implementation of software within 90 business days. The implementation of the framework allowed the organization to optimize processes for identifying, analyzing, and responding to imminent risks. In "Project ABC", the model's application enabled the company to revise the pricing method for the equipment, creating opportunities for project gains. In "Project CQ Software", the quantitative analysis of the schedule demonstrated the feasibility of applying the PERT method for project schedule forecasting. In summary, the model proved to be applicable, becoming a driver for improvements in the risk management processes of the organization under study.Item Estudo dos processos acadêmicos na Faculdade de Artes Visuais da UFG: proposta de melhoria por meio da ferramenta FMEA(Universidade Federal de Goiás, 2019-03-29) Castilho, Gustavo Soares de; Bevilacqua, Solon; http://lattes.cnpq.br/4706313748524604; Bevilacqua, Solon; Carvalho, Willer Luciano; Nogueira Neto, José de Araújo; Caldeira, Pedro Jorge Zaniny Pampulim MartinsIn a context of the demand of contemporary society for the provision of an agile and quality public service, focused on the results and needs of the citizen, public institutions face the inevitability of adapting themselves through the implementation of new technologies, modernization of their organizations and their work processes. The present research consists in the identification of the flaws and proposals for possible improvements in the agility of the academic processes that process in an academic secretariat of the Faculty of Visual Arts (FAV) of UFG, due to the absence of a detailed model in the institution. For this, the methodology used was the action research, of applied nature, qualitative-quantitative approach, and descriptive / explanatory objectives. The methodological procedure is an analysis of the processes and procedures performed in the secretariat, through process mapping tools and Failure Mode and Effect Analysis (FMEA) to identify failures, priorities for action and proposals for improvements. The objective of the research intervention was the creation of a manual of procedures of the academic processes in the FAV, from the mapping of the current situation carried out, that will serve as instruction document mainly to the servers of the unit. The realization of the mapping together with the FMEA was able to reach the proposed objectives, recommending its use in future works. The main flaws identified were delays in process analysis, lack of information to servers and students, and excessive procedures in the processes. Concerning the improvement proposals, suggestions were made for changes in legislation, stipulating deadlines for activities in the processes and the creation of instructive courses for teachers and administrative technicians, including audiovisual content also for students on how to proceed in academic processes. It was concluded that such proposals can optimize the work of the unit, by providing greater agility and quality in the service offered to the public.Item Gestão por processos e Gespública: abordagens para a gestão de um programa de pós-graduação stricto sensu na UFG(Universidade Federal de Goiás, 2016-09-05) Chaves, Gustavo Henrique Pessoa; Souza, Eliane Moreira Sá de; http://lattes.cnpq.br/4454182958023791; Souza, Eliane Moreira Sá de; Silva, Solange; Soares, Júlio Cesar ValandroThis work deals with the Business Process Management and Gespública applied to the administrative management of the Post Graduate in Physics (PPG- FIS) of the Federal University of Goiás (UFG). It has made a literature review about Business Process Management, the University Management and Gespública. Selected interdepartmental processes of the PPG-FIS are modeled, analyzed and redesigned. Gespública applications are described for the PPG-FIS. Subsidies are gathered for the proposal for a Charter of Service to the Citizen. It has concluded that the Business Process Management and Gespública can jointly contribute to the administration in resource savings, reduced rework, strategic planning and management by results.Item Clima, cultura e teoria do Stakeholder: proposta de um plano de capacitação para o Poder Judiciário do Estado de Goiás(Universidade Federal de Goiás, 2019-06-15) Chaves, Leandra Vilela Rodrigues; Vieira Júnior, Eliseu Machado; http://lattes.cnpq.br/8124167890774604; Vieira Júnior, Eliseu Machado; Almeida, Vera Luci de; Costa Filho, Bento Alves daThe objective of this study was the development of a Training Plan Proposal for the employees of the Judicial Branch of the State of Goiás, based on the identification of the main elements of organizational climate and culture, training and Stakeholder Theory, necessary for the accomplishment of the institucional mission, specially related to the agility, efficiency and effectiveness of jurisdictional activity. It was possible, through the application of the research instrument, identify sensitive areas to the demand for training and improvement actions. The importance of the study is substantiated by the evidence that continuous training actions have a positive impact on the improvement of public service, especially considering that the number of claims made by users regarding the deficiency of judicial services has generally increased. The result of the work demonstrated a strong identification of the employees with the Institution, an extremely favorable circumstance for the implementation of organizational changes, through training actions. On the other hand, the fragility in the use of technical criteria for the size of the workforce and in the definition of managerial positions has been revealed, which may compromise the achievement of the organizational objectives. The conclusion of the study is that aspects related to the behavior of employees and interpersonal relations, can not be neglected when the focus is the accomplishment of institucional mission. Also a process of evaluation of the training actions should be implemented in order to measure the effectiveness of what has been done. It is suggested, for future work, the replication of the methodology to other organs of the Judiciary and other Powers, as well as studies on the budget for training, in the context of the PJEG, in order to evaluate the efficiency of training actions, under this approach.Item Gestão de compras do programa nacional de alimentação escolar para o aumento da participação de agricultores familiares nas aquisições do Instituto Federal Goiano(Universidade Federal de Goiás, 2019-03-29) Correia, Juliana Hernandez; Carval, Willer Luciano; http://lattes.cnpq.br/8972356606512091; Carvalho, Willer Luciano; Bevilacqua, Sollon; Nogueira Neto, José de Araújo; Caldeira, Pedro Jorje Zaniy Pampulim MartinsThe activities of Family Farming promote environmental, economic and social development, therefore, there is a need for its encouragement and maintenance by public policies. Among the policies, the Programa Nacional de Alimentação Escolar (PNAE) boosts work in the crop fields and promotes food security. Through Law n. 11.947/2009, at least 30% of the budget passed by the Fundo Nacional de Desenvolvimento da Educação (FNDE) for the purchase of food for school meals should be destined to the direct purchase of products from Family Agriculture. However, studies show that this percentage, in general, is not reached. In this perspective, this study intended to identify and propose improvements to the restrictions in the food acquisition process of school meals through the PNAE at the Instituto Federal Goiano in order to possibly promote the participation of a larger number of family farmers as suppliers. In order to do so, we applied questionnaires on a Likert scale to those involved in the process (family farmers and purchasing managers), which were explored using methodologies such as categorical analysis of data, variance and correlations. As a result, it has been identified that the main bottleneck in the process activities was Step 01 - Budget, at professional training points and knowledge about how the process is initiated. This step has a strong positive correlation with Step 10 - Receiving and payment term of the farmers, which implies that, when promoting the qualification of the servers, the evaluation of how the products are requested and stored and how the payment is given to the suppliers will be optimized. With this, a project was elaborated with changes in the activities of the purchasing process.Item Ecoinovação e desenvolvimento sustentável: proposta de um modelo de diagnóstico de projetos em instituições de ensino superior(Universidade Federal de Goiás, 2022-02-11) Costa, Ana Luíza Macêdo; Machado Júnior, Eliseu Vieira; http://lattes.cnpq.br/8124167890774604; Machado Júnior, Eliseu Vieira; Oliveira, Bruno Garcia de; Nesello, Priscila; Ferreira Junior, Arnaldo Alves; Costa Filho, Bento Alves daHigher Education Institutions (HEIs) are important in promoting innovative and sustainable actions. The application of these concepts: innovation and sustainability, is a challenge for any type of organization, understanding and being able to practice them, especially when its mission is also to teach them, makes this process an even greater challenge. Thus, HEIs are increasingly seeking to promote eco-innovative solutions. Eco-innovation can be defined as an innovation that can provide value to the customer and the business, reducing not only costs, but also environmental impact. In this sense, the Federal University of Goiás - UFG, in particular, sought to contribute through the Sustainable UFG Program. However, there is a lack of instruments, specific to the reality of these institutions, that evaluate existing projects. Therefore, the objective of this research was to develop a diagnostic model for projects in higher education institutions that incorporates the themes of eco-innovation and sustainable development and, from there, propose an action plan seeking to increase the presence of eco-innovation and sustainable development. in projects of this nature. The methodological course has seven steps, namely: bibliographic research, filing, elaboration of a textual corpus, textual analysis through two softwares (Iramuteq and Gephi), proposal of a diagnostic model, field research, and, finally, proposal of intervention. The intervention proposal is composed of an action plan, prepared with the help of the 5W2H tool, which seeks to improve the project and expand the presence of ecoinnovation and sustainable development. The results found show that the university in question is concerned with its impact on the environment and seeks solutions to reduce them. It was also confirmed that the Sustainable UFG Program is considered an eco-innovative project. On the other hand, it was evident that the academic community was unaware of the actions carried out by the institution and the project. In this way, the importance of publicizing and involving stakeholders in the activities of the project and the university itself is highlighted. In addition, the support of the State and private companies is valuable so that the project's actions continue and continue to positively impact the institution and its surroundings.Item Análise sobre a morosidade do poder Judiciário brasileiro e propostas de intervenção(Universidade Federal de Goiás, 2018-05-04) Costa, Anderson Yagi; Severino, Maico Roris; http://lattes.cnpq.br/2546008836929749; Severino, Maico Roris; Carvalho, Willer Luciano; Betanho, CristianeMorosity is the main problem of the Brazilian Judiciary and has affected it for more than a century. In spite of the importance of this problem, there is a scarcity of studies in the literature that analyze, in a scientific way and with methodology, the possible causes of the slowness and that propose viable and manageable solutions. This study aims to verify if certain reported causes actually contribute to the slowness and, thus, to propose a viable solution. The survey of the possible causes was carried out through a review of the literature and the analysis of satisfaction surveys conducted at the Goiás State Court of Justice (TJGO). After identifying 43 (fortythree) possible causes, the increase in demand and the lack of magistrates / servers were selected for an analysis. After the analysis, using a methodology imposed by the National Justice Council - CNJ, it was found that the current number of magistrates and servants of the TJGO is enough to give flow to the demand. Thus, the redistribution of the labor force was proposed as a way to better serve the lossmaking judicial units.Item Ordenamento das prioridades de tomada de decisão sob a ótica do atendimento às expectativas institucionais internas: aplicação em um instituto federal(Universidade Federal de Goiás, 2016-09-08) Costa, Wstalin Sardinha da; Souza, Eliane Moreira Sá de; http://lattes.cnpq.br/4454182958023791; Souza, Eliane Moreira Sá de; Braz, Eugênio Rubens CardosoThe constant improvement of business services depends on its ability to analyze perceived quality’s most influential aspects for customer as well as for other business process’ parties. It is no different in higher education institutions, since its importance to society – high quality education can improve a country’s labor relations, technological capacity, production, and employment levels. This study intends to propose a service’s quality management analysis tool for academic internal stakeholders, in a higher education basis, of a Federal Education Institute. The chosen academic internal stakeholders were: Undergraduate students, Administrative staff, Teachers and Management Group. This paper analyzed the main quality assessment models - including Cameron’s (1978), SINAES, and Parasuraman Zeithaml, Berry’s (1985) - where the research’s variables and quality indicators were extracted from. Then, basing on Zeithaml, Parasuraman and Berry’s (1990) Quality’s Gap and Slack’s (1994) Opportunity Matrix models, the stakeholder’s attributes of importance and performance were compared. Thus, the results from the research presented Adequate, Improvement, and Immediate Action attributes in the Opportunity Matrix. Lastly, the research focused on the Immediate Action attributes – Accessibility for people with disabilities; Access to computer equipment, internet and Wi Fi; Life quality; Staff training; Cooperative environment; Students’ Moral; Problem solving ability; Availability of an efficient virtual system; Intermediation with the labor market; Fluidity of interdepartmental communication; Punctuality of Students; Use of talent and expertise; communication flow with the Management Group; Management plan compliance; Flexibility in assembling the curriculum – to propose an action plan based on BSC methodology that shows intervention initiatives for the Institute researched.Item Programa Ciência sem Fronteiras: uma avaliação da política pública de internacionalização do ensino superior sob a perspectiva do paradigma multidimensional(Universidade Federal de Goiás, 2016-10-03) Cruz, Viviane Xavier de Araujo; Carvalho, Claudia Regina Rosal; http://lattes.cnpq.br/4883069832734425; Souza, Eliane Moreira Sá de; http://lattes.cnpq.br/4454182958023791; Souza, Eliane Moreira Sá de; http://lattes.cnpq.br/4454182958023791; Carvalho, Claudia Regina Rosal; http://lattes.cnpq.br/4883069832734425; Cruz, Alethéia Ferreira da; Mello, Simone Portela Teixeira deThis work aimed to develop an educational assessment model applied to program Science Without Borders program, based on the multidimensional paradigm model. Therefore, it has been done a multidimensional diagnosis of the program, which was one of the government of Dilma Rousseff 's flagship and had an approximately three-billion-real investment in its first phase, based on the analysis of the meeting minutes of the Superior Council and Technical Scientific Council of Higher Education of CAPES, the DataSenado research that evaluated the perception of the scholarship holder and a survey applied to the institutional coordinators in higher education institutions. Then, indicators of efficacy, efficiency, effectiveness and relevance have been established, based on the literature and CAPES’ documents of area, to a program evaluation, in order to support the planning and formulation of government intervention, the monitoring of the second phase implementation , its revisions and adjustments, as well as decisions on the maintenance or interruption of actions in order to improve the efficiency of public spending, the quality of management and the control over the effectiveness of state action. When applying the proposed model, it was found that the program is not very efficacious and efficient, although it is quite relevant. As for effectiveness, it could not be measured due to lack of data.Item Reflexos da implantação do controle eletrônico de frequência na Universidade Federal de Goiás - Regional Goiânia: um estudo exploratório e descritivo(Universidade Federal de Goiás, 2019-03-29) Dores Filho, Pedro Alberto das; Soares, Júlio Cesar Valandro; http://lattes.cnpq.br/9557844115914458; Soares, Júlio Cesar Valandro; Carvalho, Cláudia Regina Rosal; Ba, Serigne Ababacar Cissé; Rodrigues, WaldecyIn a context of political reforms, economic and financial crisis, criticism of the Public Administration, its managers and servants, nevertheless, Brazilian higher education suffers from such scenario, the process of reordering is exhausting, including radical changes that reflect on the organizational affected entities. Among the changes in management is the implementation of electronic frequency control (electronic point) as an auxiliary management tool. In Brazil, especially in educational institutions, this tool is being implemented in an obligatory manner, and its use in these institutions is not properly planned. Therefore, the present work aims to elaborate a proposal of intervention that consists in presenting a plan of action to implant the electronic point in the UFG aiming at the relation of this auxiliary managerial tool with the organizational management, being analyzed in the following aspects: management of people, organizational climate and culture, job performance and QVT, financial, IT and frequency control. Therefore, the present study intends to characterize UFG's HR policy, to identify national IFES and international institutions that have implemented the electronic point, to implement a pilot electronic point project at FCT / UFG and to apply a questionnaire to UFG / RG servers. Methodologically, the present research is denoted by an exploratory and descriptive study based on the search for bibliographical references inherent to the subject as well as pertinent legislation, seeking to analyze the reflexes of the coming implantation of the electronic point in the UFG. This exploratory study resulted in the description of an organizational environment not prepared for the implementation of the electronic point in the UFG, both by the management and the collaborators, resulting in the proposal of intervention presented, a plan of action with the best practices for the implantation of the point in the UFG. It also enabled positive perceptions to be perceived: agility, transparency, improved attendance and punctuality, and reduced costs; and negatives: feelings of injustice on the part of the servers, transfer of responsibility from the manager to the electronic point control system, limitations to fieldwork and worsening QVT and performance reduction. In short, this deployment should be planned and included in the PDI and PDTI of the UFG, with goals and objectives well delineated, better preventing the reflexes to come from this deployment.