Mestrado em Administração (FACE)
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Navegando Mestrado em Administração (FACE) por Assunto "Air transport"
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Item Indicadores de eficiência operacional e seus impactos no desempenho de companhias aéreas brasileiras(Universidade Federal de Goiás, 2019-09-03) Costa, Alexandre Pinchemel Cerqueira; Souza, Mauro Caetano de; http://lattes.cnpq.br/1377101375497344; Souza, Mauro Caetano de; Rossi, Ricardo; Silva, Marco AntônioAirlines must continually assess the costs and efficiency of their operations to establish competitive market strategies. In this study, operational efficiency was represented by Passenger Load Factor (PLF), and explanatory variables such as Revenue Passenger Kilometers (RPK), Available Seat Kilometers (ASK), stage length, among others were used. The general objective was to evaluate the operational efficiency indicators in the management of flights that influence the performance of Brazilian airlines. Panel data regression was used for the four largest Brazilian airlines - Azul, Gol, Avianca and Latam, from 2009 to 2017. As a result, operational efficiency is achieved when there is a greater offer of routes and frequency of flights to meet the behavior of passenger demand, generating higher revenue passenger-kilometer. On the other hand, limiting the growth of the airline by controlling the transport capacity of aircraft indicates increased operational efficiency so that they do not face problems of diseconomies of scale. It has also been shown that shorter stage length and reducing take-offs have an effect inversely proportional to operating efficiency due to fuel consumption and energy capacity issues. It is concluded, therefore, that information on indicators that have an effect on airline operating performance and impact on costs and operational efficiency is crucial to assist decision making and drive strategic change. Adopting strategies that increase operational efficiency contributes to a propitious environment to competitiveness among airlines, improves passenger services, raises performance rates and, at the same time, underpins the subsequent analysis of economic and operational indicators.Item Processo de desenvolvimento de um novo serviço - atividades críticas para o setor de transporte aéreo(Universidade Federal de Goiás, 2015-10-30) Cualheta, Luciana Padovez; Souza, Mauro Caetano de; http://lattes.cnpq.br/1377101375497344; Souza, Mauro Caetano de; Borges Junior, Cândido Vieira; Silva, Isidro AntônioThe air transport sector is highly relevant to the global economy and has grown about six times the global GDP in recent years. Nevertheless, it has not been able to generate the desired profitability, due to high costs and the inability to deliver differentiated services to customers. In this context, innovation in services is a priority. This study aimed to identify what are the main practices in the new service development process (NSDP) for companies in the air transport industry. Several NSDP practices are identified in the literature which make up a conceptual model. By conducting multiple case studies and comparing the results with the literature, ten of those practices are found to be recurrent in the air transport industry. They are: analyzing the external environment, analysis of the financial capacity of the company, the creation of support activities, the new service price definition, employee training, adaptation of the physical structure, the disclosure of the new service, disclosure of the benefits of the new service for the customer, obtaining customer feedback and the comparison of actual costs versus planned costs. Future research should try to understand how and why those activities occur.Item Caracterização da inovação em modelos de negócios: aplicações no transporte aéreo(Universidade Federal de Goiás, 2015-12-07) Pereira, Bruno Alencar; Souza, Mauro Caetano de; http://lattes.cnpq.br/1377101375497344In the air transport sector, especially in the airlines, innovation in business models can contribute to the creation of value, competitive advantage and profitability with new possibilities of action in the sector. The proposed research aims to identify the business models adopted by Brazilian airlines and characterize how innovation happens to create value, competitive advantage and profitability by models applied to the sector with the identification and implementation of appropriate indicators not yet exploited to this understanding. The methodology consisted of empirical, exploratory and descriptive research by multi case study with three of the main Brazilian airlines, allowing an investigation to raise significant and holistic characteristics of innovation indicators applied to the business models adopted in the sector. The results show the search paradigm breaks related to the dichotomy of the traditionals models low-cost and full-service toward hybrid business models and perceived the need for a business model that maintains a balance between the services offered, however, no major innovations identified by the supplied value proposition. The conclusion is that in the Brazilian airlines the innovation in business models occur linearly as examples highlighted by the companies, that the perception of them, internal changes in business models are considered major organizational innovations, however, there is no evidence results in large external innovations to the market provided by the business models adopted in a comparative panorama of such airlines.Item Instrumento de apoio ao planejamento da inovação em combustíveis ecoeficientes para a aviação(Universidade Federal de Goiás, 2015-11-17) Silva, Jéssica Traguetto; Souza, Mauro Caetano de; http://lattes.cnpq.br/1377101375497344; Souza, Mauro Caetano de; Amaral, Daniel; Najberg, EslelaIt is anticipated that the next twenty years the air transport will present an increase of almost double the growth rate of world GDP. It is projected that while GDP will grow 3.2%, air and passenger traffic present the average growth 5%. This accelerated expansion of the sector has caused some negative consequences, such as the significant increase in carbon dioxide emissions. The aviation industry has already committed in changing this scenario and the target is to halve CO2 emissions by 2050. To achieve this goal, it is necessary to planning ecoefficient aviation fuel that minimize negative effects such as in the case of substitution of fossil fuels by fuel extracted from renewable resources, which allows the reduction by 80% of CO2 emissions. The identification of alternatives that allow this substitution has been carried out in different research groups, however, it is clear that the planning of innovation has been carried out not integrated manner and also the related literature neglects elements related to innovation management, especially planjeamento . In this sense, this study seeks to fill this theoretical gap and seeks to contribute to this issue by proposing a theoretical method that guides innovation in this sector. From characteristics of tools to support the outstanding innovation of planning in the literature was drawn up the proposed planning method, identified as MEPICE. To check if the method would be considered applicable to the context to which it is addressed, the planning of innovation in eco-efficient fuel, used the Delphi methodology. The result demonstrates the feasibility of MEPICE and suggestions of experts were used in order to improve it.